Last updated: July 2026
Westlake Home Safety ("we", "us", or "our") provides safe-bathroom conversions, homecoming kits, mobility scooters, and home care beds, delivered and installed across Southeastern Ontario from our base in Belleville, ON. This policy explains what personal information we collect, why we collect it, and how we handle it, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
When you request a quote, book an in-home assessment, apply for funding, or contact us, we collect the information you choose to provide — typically your name, phone number, email address, home address, and details about the accessibility or home-safety needs you describe. We do not collect payment information on this website.
We use your personal information solely to respond to your enquiry, prepare a quote, schedule an assessment or installation, help you access applicable funding programs (such as the Ontario Assistive Devices Program), and follow up about your request. We do not sell your personal information, and we do not share it except with the service providers and installers who help us deliver these services, who may only use it to perform those services on our behalf.
By submitting a form or contacting us, you consent to our collecting and using your personal information for the purposes described above, including sending you information about your request. You may withdraw your consent or unsubscribe at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the details below.
We use analytics cookies and similar technologies to understand how visitors use the site so we can improve it. This information is aggregated and is not used to identify you personally. You can control or block cookies through your browser settings; doing so will not stop you from requesting a quote or booking an assessment.
We retain personal information only as long as needed for the purposes above or as required by law, and we use reasonable administrative and technical safeguards to protect it against loss, theft, and unauthorized access.
You may ask to access, correct, or delete the personal information we hold about you, or ask a question about this policy, by emailing [email protected] or calling (343) 261-5919. We will respond within a reasonable time.
Westlake Home Safety · Belleville, Ontario, Canada